Terms and Conditions of Sale

ATSA® International offers the following services:

• ATSA® Bilan Booster: structured professional assessment (30 min or 1 hour)
• ATSA® Totems®: support programs (Nouveau Départ®, Harcèlement®)
• 360° Audit: company audit (HR, management, social climate)
• Training: professional training modules
• Digital products: e-books, tools, resources
• One-time support: individual coaching, consulting

Orders can be placed via:

• The contact form or assessment request form on the Site
• The online shop (if applicable)
• Direct exchange with an ATSA® consultant

Validation of an order implies unreserved acceptance of these Terms and Conditions of Sale and constitutes proof of the sales contract.

ATSA® International reserves the right to cancel or refuse any order in case of dispute, previous non-payment, or legitimate reason.

Prices: Prices for services are indicated in euros (€), all taxes included. They are subject to change at any time, but services will be invoiced based on the rates in effect at the time of order validation.

Payment methods: Payments can be made by credit card, bank transfer, or any other means accepted by ATSA® International.

Invoicing: An invoice will be issued and sent to the customer by email after payment.

Late payment: In case of late payment, ATSA® International reserves the right to suspend access to services until regularization.

For services: In accordance with consumer law (where applicable), you have a period of 14 days to exercise your right of withdrawal, unless the service has started with your express agreement before the end of this period.

For digital products: The right of withdrawal does not apply to digital content provided immediately after order (e-books, dematerialized online training).

To exercise your right of withdrawal, contact us at: contact@atsa-international.com

Services are performed within the timeframe agreed upon at the time of order or, failing that, within a reasonable time.

Assessments and audits: Appointments are scheduled after order validation, based on client and ATSA® consultant availability.

Totems® and support programs: The schedule and performance methods are defined in a specific support agreement.

Digital products: Access is provided immediately after payment validation, via download link or secure access.

The client agrees to:

• Provide accurate and complete information when ordering
• Respect scheduled appointments or give notice in case of inability to attend
• Actively participate in support programs (Assessments, Totems®)
• Not distribute, resell or share purchased digital content

ATSA® International undertakes to perform services with professionalism and diligence. However, our services constitute support and advice, and do not guarantee any specific results (obtaining employment, definitive resolution of a conflict, etc.).

ATSA® International cannot be held liable for the consequences of decisions made by the client following an assessment, audit or support program.

In case of proven breach of our obligations, our liability is limited to the amount actually paid by the client for the service concerned.

These Terms and Conditions of Sale are governed by French law.

In case of dispute, and before any legal action, we invite you to seek an amicable solution by contacting us.

Failing that, the French courts shall have sole jurisdiction.